Shipping & Delivery
How long will my delivery take?
Standard shipping for orders within the contiguous US is typically 3-7 business days. Orders to Alaska, Hawaii, and APO/FPO addresses may take longer. We ship orders Monday through Friday, and you will receive an email confirmation with tracking information once your gear is on its way.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Do you ship internationally?
At this time, we only offer shipping to addresses within the United States, including Alaska, Hawaii, and APO/FPO addresses.
We do not currently ship to Canada or any other international destinations. We understand this may be disappointing and are working to expand our shipping capabilities in the future. We recommend signing up for our newsletter to be the first to know when we do!
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Orders & Payments
Can I change or cancel my order after placing it?
We process orders quickly to get your gear to you as soon as possible. If you need to make a change or cancel, please contact us immediately at [email ]. We will do our best to accommodate your request, but if the order has already been shipped, you will need to follow our standard returns process.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also offer secure payment through PayPal, Apple Pay, and Google Pay.
Do you offer local pickup?
As an online-only retailer, we are not set up to offer local pickup at this time. Our focus is on getting all orders processed and shipped from our fulfillment center as quickly as possible. We appreciate your understanding.
I placed an order but didn't receive a confirmation email. What should I do?
Sometimes confirmation emails can be delayed or end up in your spam or junk mail folder, so please check there first. If you still haven't received it after an hour, it's possible the email address was entered incorrectly at checkout. Please contact our customer support team with the full name you used on the order, and we'll locate it for you.
Returns & Warranty
What is your return policy?
We offer a 30-day return policy. If you're not completely happy with your purchase, you can return it to us within 30 days of receipt for a full refund, provided it is unused, in its original packaging, and with all tags attached.
My item is faulty or has a warranty issue. What should I do?
We stand by the quality of our products. If you believe your item has a manufacturing defect, please contact our customer support team with your order number and photos of the fault. All our products are covered by a minimum 1-year manufacturer's warranty, and we will work with you to arrange a repair, replacement, or refund.
Do you offer local pickup?
As an online-only retailer, we are not set up to offer local pickup at this time. Our focus is on getting all orders processed and shipped from our fulfillment center as quickly as possible. We appreciate your understanding.
Do you offer exchanges?
The fastest way to receive a different size or color is to return your original item for a refund and place a new order. This ensures the new item you want is in stock and gets shipped out to you immediately. You can start the return process through our online portal and place your new order at any time.
